Effective Date: 10/15/2023

SLA Goodies (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you visit or make a purchase from SLA Goodies, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely via third-party providers)

b. Order & Account Information

• Products purchased

• Order history

• Account login details

c. Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Communicate order updates and customer support

• Improve website functionality and user experience

• Send promotional offers (only if you opt in)

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences

• Analyze website traffic and performance

• Enhance shopping experience

You can manage or disable cookies through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

• Payment gateways and banks for transaction processing

• Shipping and delivery partners

• Website hosting and analytics providers

• Legal authorities if required by law

All third parties are required to protect your information.

5. Payment Security

All payments are processed through secure, PCI-compliant third-party payment providers. SLA Goodies does not store your complete payment card details.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders

• Meet legal, accounting, or reporting requirements

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request correction or deletion

• Opt out of marketing communications

• Withdraw consent at any time

To exercise your rights, contact us using the details below.

8. Children’s Privacy

SLA Goodies does not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be deleted immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Data Protection Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, or disclosure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: support@slagoodies.com.au